To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Say
I first researched for car care reviews in Raleigh, NC and came across Raleigh Car Care as the reviews were excellent. So I took my car issues to them and can honestly say that I could not ask for a better group of people. The. repairs were done in a short time and my 2002 Jeep Grand Cherokee is running better then ever!! They were patient, professional and knowledgeable. There is no question as to where my car issues will be taken care of! I wish I could have found them sooner!! Thank you!!